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When preparing your company’s marketing plans it’s important to be aware of key marketing trends and changes ahead. Those predicted to shape the marketing world in 2019 and beyond. Recognising these trends will enable you to adjust your marketing strategies accordingly and stay ahead of the competition. Keep them in mind as you formulate your strategy to ensure optimum success. 1. Video marketing Video and video ads...

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We have recently been informed that an embedded third-party software component of Act! that facilitates licensing services called Protexis is being discontinued by the manufacturer at the end of this year. As of January 1, 2019, certain common actions you may take that interact with the current licensing component will cause Act! to fail and you will no longer be able to access your database....

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As a small business owner, it’s easy to become so preoccupied with the day-to-day operations of your company that you don’t feel like you have any time, money or resources left to grow it. Of course, growth is critical if your business is going to survive and thrive on the long-term. Without it, customer churn will slowly eat away at your customer base, gradually eating...

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Attention Act! Customer: We have recently been informed that an embedded third-party software component of Act! that facilitates licensing services is being discontinued by the manufacturer at the end of this year. If you are using a supported version of Act! (namely Act! v19, v20 and v21), a new licensing component will be introduced for your version. View the Act! Obsolescence Policy. To ensure uninterrupted access to Act!, you...

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Harnessing the maximum potential of a customer relationship management (CRM) system is contingent on its accurate understanding and implementation. Even though most people have accepted the need for CRM to be a rudimentary one, there are still some misconceptions or myths revolving around the technology that can inhibit its success. These misconceptions range from being about the size of the CRM to the assumption that there will...

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Maybe your business hasn't grown for several years; or perhaps it has grown, but at a snail's pace. It could be that your salespeople aren't able to effectively follow up on leads, or that when they do, they don't have the information they need to close. It could also be that you don't have the tools you need to promote customer satisfaction, productivity and collaboration in...

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The highly anticipated Act! v20 is here! Branded the most innovative Act! ever, v20 is full of amazing features that aim to save users time and streamline processes that support growth. Active subscribers are entitled to receive all v20 features like interactive, graphical Act! Insight dashboards and Ask Act! with Amazon Alexa[1], plus customer success resources and connections to hundreds of popular apps. Here are...

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  This article highlights the differences in the Act! Premium v17 and Act! Premium for Web v17 features. With all the improvements made to the Web products capabilities in v16 and v17, many ACT administrators wonder what they’re actually giving up by not having the Windows client installed on their user’s computers. The short answer is less than before, but still far from nothing. Features Unavailable in Act!...

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The all-new Act! v19 is now available and is designed to maximize your productivity! Here’s what’s included: 64-bit compatibility Work with the Microsoft® products you rely on every day, because Act! is now compatible with 64-bit editions of Microsoft Office 2016, 2013, and 2010. Modern, new Connections (included in Act! Premium v19 subscriptions) Stay connected to key Act! Premium v19 details when on the move with Act! Companion—a native...

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The newest version of Act! has arrived, with even more robust customer management, sales automation, and email marketing. Act! has never looked so good. Here’s a look at what you’ll get in Act! v18: A fresh, modern look for Act! Premium for Web (see the new look in the video below) An all-new web API platform that allows for meaningful connections to business productivity tools that help you...

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