Dial directly from your act database through RingCentral to connect your contacts.
You can dial out to these phones- Softphone: MS Teams, Bria, RingCentral,
- VoIP Desk Phones
- Cell Phone (with app)
- Received calls automatically brings up the contacts record in Act!, if the phone number matches any number for that contact.
- Outbound calls can do the following
- Place a call
- Put call on hold
- Record a call
- Send a text message from the contact record and have it record in the contacts history in Act!